Customer Reviews
Based on 5 reviews
60%
(3)
0%
(0)
20%
(1)
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20%
(1)
R
Tape seems ok. Kinda heavy but has been durable. Shipping just cost you guys a lot of future purchases from my company though.
Thank you for taking the time to leave a review for our Mucktape. We're glad to hear that the tape is working ok that you have no complaints about its cleaning capabilities. We appreciate your feedback on the shipping costs and will definitely take that into consideration for the future. Currently, we do not have any control on the shipping costs and rest assured we have partnered with the most economical choice for shipping. We can share with you that the shipping cost is close to the same if we ship one vs six and is only 10.00 more if we ship thirty-six, definitely something to consider next time ordering.
We value your input and hope you continue to enjoy using our product. Have a great day!
M
Works better than my computer workers.
Hi there, thank you for leaving a review for our 25' Mucktape! We're so glad to hear that it's working better than your co-worker and computer workers. Let us know if there's anything else we can do to help. Happy Mucking!
M
I received both 25' and 30' tape measures for my guys to try. While they are a little bulky they work great. We do road construction and are always around mud and this last week they worked like a charm. I would highly recommend.
Thank you so much for your positive review of our 25' Mucktape! We are glad to hear that it is working well for you and your team, especially in the tough conditions of road construction. We appreciate your recommendation and hope the Mucktape continues to make your job easier. Thank you for choosing our product!
K
For a $50 tape it has a very cheap flimsy pocket clip. 2 of the 4 we have broke in a week. The tape lock bottom sticks and you have to get a screw driver or something to release the bottom. The Tape measure is flimsy. My 3 guys dont like it. I found 2 of their tapes in bottom of a tool bucket and they're using the old Milwaukee's. The only good thing is the wiper blade. Customer service with this company is non existence! It took 2 months of trying to finally talk to someone. This is a very honest review of the product and service. I hope you will not hide this review.
Hello Kip,
Thank you for taking the time to leave a review for our 25' Mucktape. We appreciate your honest feedback and are sorry to hear about the issues you have experienced with the pocket clip, tape lock, and overall quality of the tape measure. We understand the frustration this must have caused you and your team. Rest assured we spent over 3 years of rigurous testing in the field in all conditions.
We take our customers' satisfaction very seriously and we apologize for the lack of customer service you have received. We are continuously working on improving our products and services, and we would like to make things right for you. Please reach out to us at sales@mucktape.com so we can assist you further.
Thank you for your support and for bringing these issues to our attention. We value your feedback and will use it to improve our product and service for future customers.
Best,
Mucktape Customer Service Team
S
I recently bought this tape measure and it works surprisingly well. I would highly recommend
Thank you for your review! We're happy to hear that our Mucktape is doing its job for you. We appreciate your recommendation and hope it continues to exceed your expectations. Thank you for choosing our product!