Hello Kip,
Thank you for taking the time to leave a review for our 25' Mucktape. We appreciate your honest feedback and are sorry to hear about the issues you have experienced with the pocket clip, tape lock, and overall quality of the tape measure. We understand the frustration this must have caused you and your team. Rest assured we spent over 3 years of rigurous testing in the field in all conditions.
We take our customers' satisfaction very seriously and we apologize for the lack of customer service you have received. We are continuously working on improving our products and services, and we would like to make things right for you. Please reach out to us at sales@mucktape.com so we can assist you further.
Thank you for your support and for bringing these issues to our attention. We value your feedback and will use it to improve our product and service for future customers.
Best,
Mucktape Customer Service Team